It’s that time of year again where our social media feeds are jam-packed with Spotify Wrapped screenshots. Only this year, music fans are having problems accessing their top songs and favourite artists…

Over on Twitter, hundreds of Spotify users are complaining that their Spotify Wrapped 2021 is not working and it’s crashing. If you’re experiencing the same issue, we’re revealing a potential quick fix.

Photo Illustration by Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images

Spotify Wrapped 2021 released

The start of December welcomes chocolate advent calenders, putting up Christmas decorations and, importantly, the release of your annual Spotify Wrapped.

The end-of-year feature compiles your top artists and lists the tracks and podcasts that you’ve listened to the most during the year.

Music fans look forward to Spotify Wrapped each December but, this year, it’s proving slightly difficult to access.

Users complain that Spotify Wrapped isn’t working

It could be that the Spotify feature is overwhelmed with so many users keen to find out their Spotify Wrapped compilation, or it could be a bug on the streaming service, but for one reason or another, some users can’t access the feature.

Music fans have taken to Twitter to express their frustration over the ‘crashing’ 2021 Spotify Wrapped page.

One person wrote: “MY SPOTIFY WRAPPED IS NOT WORKING THE STORIES JUST SKIPS AUTOMATICALLY AND THEN THE APP JUST CRASHES THIS HAPPEED LAST YEAR TOO CRYING SHAKING THROWING UP RN.”

Another tweeted: “another year of my wrapped not working. Spotify this is my final straw.”

Somebody else took to Twitter: “Is the Spotify Wrapped story function not working for anyone else?”

Potential quick fix to the crash revealed

Spotify are yet to address the feature crash, but as per The Sun, this quick solution could potentially fix the issue.

The Sun suggests opening Safari and downloading the Spotify app via the web-browser. Likewise, you can remove and redownload the Spotify app to see if there are any changes.

If all else fails, try again tomorrow! Hopefully, Spotify will comment on and fix the problem soon.

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