On August 16, several T-mobile customers expressed their concerns about being hacked after the company experienced a data breach.
As per Tech Crunch, this is not the first time T-mobile is facing this issue. In January, the company revealed: “It had a data breach that saw cybercriminals steal about 200,000 call records and other subscriber data.”
It looks like history has repeated itself again and users are concerned about their personal information being leaked.
Was T-mobile hacked?
On August 16, T-mobile revealed they were hacked as they confirmed an “unauthorized access.” However, in a statement, the spokesperson for the company said they “have not yet determined that there is any personal customer data involved.”
The company further added that an investigation was taking place. Unfortunately, they were not able to give a timeline on how things would be done.
The statement further noted: “We are confident that the entry point used to gain access has been closed, and we are continuing our deep technical review of the situation across our systems to identify the nature of any data that was illegally accessed.”
Has this happened in the past?
As mentioned before, this is not the first time T-mobile is facing such an incident. As per Tech Crunch, last year, the company had two incidents. The first one saw the employee E-mails being hacked through which customers’ data was accessed.
The second one involved a breach in prepaid customers’ personal and billing information. Prior to this, in 2018, the company had also landed itself in trouble when nearly two million users had their personal information scraped.
What to do if your data was leaked
Market Watch has listed a couple of things that you could look into to make sure your data is safe. To begin with, customers should freeze their cards if they notice any unauthorized transactions. This can be done by keeping an eye on your credit reports and bank statements.
Speaking to the outlet, Ted Rossman, senior industry analyst at Bankrate.com, urged customers to have their guard up. He said: “Whether it’s this breach or another one, it’s just important to keep our guard up. Sometimes, there’s a long tail to these things.”
At the time of writing, T-mobile has not released any other statement about their latest data breach.