Instagram users are reporting an error when trying to log into their app today. Here’s how to fix it.
Are you trying to log in to Instagram and receiving a strange error? Don’t worry, you’re not alone.
It’s been happening to people across the world over the past 24 hours, with thousands of people being unable to access their accounts.
If this is happening to you, here are some things that might fix it.
Instagram users can’t log in to the app
Over the past day, Instagram users have been flooding Twitter with reports that the Instagram app isn’t working properly.
When trying to log in to the app, people are receiving an error message that says: “An unknown network error has occurred.”
Others are receiving a message that says: “Error. We’re sorry but something went wrong. Please try again.”
However, even after multiple attempts of trying to log in, people are still reporting that they are completely unable to access their accounts.
It’s happening to people across the world, and errors have been reported in the USA, Brazil, Russia, Ukraine, Canada and 15 other countries.
One person wrote on Twitter: “What’s going on with Instagram?? I’ve been getting a login error all morning???”
So, how do you fix it?
How to fix Instagram login error
Instagram has not confirmed why users are experiencing errors, but some people have reported that it’s a result of Instagram’s latest update.
People have been receiving errors for over eight hours now, so it’s likely that Instagram is already working on a fix, but here are a few things that users have reported fixed their app.
- Close the app and open it again.
First, try completely shutting down your app. On an iPhone, do this by swiping up on your homepage.
- Log out of the app.
Some users have reported that logging out of the app and then logging back in again has fixed their Instagram.
- Turn your phone off.
It’s the oldest trick in the book, and sometimes all you’ve got to do is turn your phone off and on again.
- Delete your app.
You could also try deleting your app and then re-downloading it again from the App Store.
If none of the above options work, many users are reporting that Instagram is still working through this webpage. So, you may still be able to access the app via the internet whilst you wait for a fix.