Now Samsung Cloud is ending, users might want to find out how to save their files before they’re gone for good.

Samsung Cloud is the data storage feature for Samsung users which allows users to make sure they never lose files. The feature means if you replace your phone or are using a different device, you can seamlessly access your information and files.

However, this is set to stop soon.

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When is Samsung Cloud ending and why?

Samsung are favouring the use of OneDrive over Samsung Cloud in the future, switching to the Outlook service. However, only Gallery Sync and Drive is ending so you will still be able to back up contacts, calendars and notes with Samsung Cloud.

The cut-off date is broken into two for two separate groups. The country you live in decides which group you will be in, which you can check here.

Group 1

  • Since October 5th: Group 1 has no longer been able to newly use the features.
  • From April 1st 2021: use of Samsung Cloud Gallery Sync and Drive will come to an end, as will OneDrive migration support. All premium storage subscription memberships will come to an end, which Samsung says will be refunded.
  • On June 30th 2021: Data download support will be ending.

Group 2

  • From December 1st: Group 2 will no longer be able to newly use the features.
  • From June 1st 2021: The use of Gallery Sync and Drive will be ending, as will OneDrive migration support. All premium storage subscription memberships will come to an end, which Samsung says will be refunded.
  • August 31st 2021: Data download support will be ending.
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How to back up your data

There are two ways you can back up your data since Samsung Cloud is ending.

You can migrate it to OneDrive easily by opening the Samsung Gallery app setting and tapping ‘Switch to OneDrive’. Then, follow the prompts on screen.

Alternatively you can simply download your ending Samsung Cloud data or files to a mobile device or PC, before then uploading them to OneDrive manually.

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