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Happy new year? When scheduled tweets go wrong

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The dilemma: you’re a friendly, Twitter-loving organisation that wants to wish its followers a happy new year, but doesn’t want to be staffing a corporate social media account at the moment the party poppers start popping.

How Reddit took on its own users – and won

Reddit Stickers

Halfway through 2015, one of the largest white supremacist communities on the internet was closed down. The “Chimpire”, a loose network of forums with names like “CoonTown” and “Teenapers”, had started in 2013 with the founding of the virulently racist “GreatApes” forum.

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