Some bank clients said to have got quite a shock.
A bank in Hawaii is blaming a computer glitch for giving its customers quite a surprise on their bank statements.
"I called the customer service line, and they said the system was down," Kwong said. "Surprisingly, they said they couldn't take my number down and [were] not able to return my phone call. And he said there's nothing he could do."
As it turns out, Kwong wasn’t the only one with an over-inflated outstanding (debit) balance. Other customers reported the same thing.
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