Gold was accused of ignoring a series of complaints from fans on social media but hit back by insisting the east London club's fans do matter.
The criticism stemmed from West Ham's failure to resolve the future of their current manager Sam Allardyce - or, alternatively, arrange a replacement for him for next season.
But Gold attempted to ensure supporters the board only have the best interests of the club at heart.
Of course the fans matter. But the fans have to trust, that the board will act in the best interest of the club. dg https://t.co/aW2P1MAXoY— David Gold (@davidgold) April 19, 2015
Meanwhile, pundit Jason Roberts feels West Ham should stick with 60-year-old Allardyce next season, according to BBC Football.
Contrary to what seems to be the majority view, Roberts has taken a 'better the devil you know' stance, arguing that Big Sam has delivered everything asked of him during his time so far at Upton Park.
Indeed, Roberts told Match of the Day 2: “I’d stick with Sam. He’s done everything they’ve asked for. He’s taken them up, kept them up and could keep them in the top 10. Better the devil you know."
After another limp performance at Manchester City on Sunday afternoon, West Ham sit 10th in the Premier League table but are now only a point above 11th-placed Crystal Palace - and just two above 12th-placed Everton.