UK mobile phone call rates slashed by Ofcom

On The Phone

The price of mobile phone calls between different networks is expected to fall again after the UK communications regulator proposed a new cap on charges.

Ofcom said termination rates – where networks charge each other to connect a call to a mobile or landline – would fall from 0.817p a minute to 0.477p in April 2017. Since 1995, charges have fallen from about 25p.

Ofcom said the proposal would keep prices low for customers. “Following previous intervention by Ofcom, mobile termination rates have fallen significantly in recent years,” the regulator said. “The average cost of a mobile call bundle has fallen from £40 to around £13 over the last 10 years.”

Ofcom said it expected to make a final statement in March, once the decision was rubber-stamped by the European commission.

The regulatory announcement comes as consolidation in the UK telecoms market raises concerns that diminishing competition among providers will translate into higher phone bills.

BT Group has finalised plans to buy EE, Britain’s largest mobile phone network, for £12.5bn, while Hutchison Whampoa is in talks to buy O2 from Spain’s Telefónica for up to £10.25bn. Hutchison owns the 3 mobile network, and combining it with O2 would create the UK’s biggest mobile phone group.

“Fewer players in any essential market is rarely good for consumers,” said Which? executive director Richard Lloyd. “The competition authorities must now look at both the proposed mergers and the market … to make sure that consumers are protected from unfair price increases or poorer service as a result of less competition.”

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