RBS poised to name new head of retail operation

Royal Bank of Scotland is said to be preparing to name Les Matheson as the new boss of its high-street banking operation, a role he has been filling since Ross McEwan was promoted to chief executive in October.

The Financial Times reported that Matheson would permanently take on the position, which involves overseeing the retail banking of RBS and NatWest. The role is being filled at a time when the bank's IT systems are facing scrutiny after problems for customers accessing their accounts and as a new survey found that the value of all five of the group's brands, RBS, NatWest, Citizens Bank, Charter One and Ulster Bank, has lost brand value, of $1.2bn (£729m).

The survey by Brand Finance found that RBS was alone among UK banks in suffering a fall in its brand value with HSBC, Barclays, Standard Chartered and rival bailed out bank Lloyds Banking Group all scoring higher.

Powered by Guardian.co.ukThis article was written by Jill Treanor, for The Guardian on Monday 3rd February 2014 00.05 Europe/London

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